Why the Future of Insurance BPO Lives Inside Your AMS Most insurance BPOs still work in spreadsheets, ticket portals, or offshore email chains. They move data between systems, not inside them. That model worked when volume was low and expectations …
AI-Powered Insurance BPO: Execution Inside AMS, Not Portals Read More »
President Donald Trump signed an executive order Friday aimed at fighting cybercrime — including fraud and extortion — directing officials to identify robust tools to combat transnational criminal organizations preying on American families, businesses and infrastructure. The directive calls for …
Trump Signs Order to Bolster Efforts to Combat Cybercrime Read More »
President Donald Trump ousted Kristi Noem as head of the Department of Homeland Security, a move announced Thursdaythat will also have major implications for the nation’s top disaster agency. The Federal Emergency Management Agency, which falls under DHS, has been …
3 Big Questions Facing FEMA With Kristi Noem Out Read More »
Liberty Mutual’s underwriting results across its businesses came in ahead of targets the company set three years ago when the business was unprofitable, the chief executive reported yesterday, also giving a sense of future strategies. “In 2026, a key focus …
Liberty Mutual ‘Shifting From Fixing to Building’ in 2026, CEO Says Read More »
The share of insurance companies planning to maintain their current staff size over the next 12 months has reached a 15-year high—while just 7% of insurers plan to reduce headcount in 2026. Aon and The Jacobson Group’s Q1 2026 Insurance …
Study Analysis: AI May Be Tempering Insurer Hiring Read More »
Five insurance carriers cannot be expected to defend or indemnify a Georgia boarding school where child sexual abuse took place decades before the liability policies were written, the Georgia Court of Appeals has found in a ruling that reversed a …
Georgia Appeals Court Reverses $345M Judgment Against Insurers in School Sex Abuse Read More »
A private jet that crashed in Maine in January, killing all six people aboard, remained on the ground 8 minutes longer than it should have after receiving a deicing treatment in a snowstorm, according to a preliminary report issued Friday …
Plane That Crashed in Maine Spent Too Long on Runway After Deicing, NTSB Says Read More »
The search has been called off for any survivors after a commercial fishing vessel with two people aboard sank off Cape Cod, the U.S. Coast Guard said Friday. Coast Guard Sector Southeastern New England received a notification just before noon …
Search Ends for Survivors After Fishing Vessel Sank Off Cape Cod, Killing 2 Read More »
NFP hired Michelle Ross as vice president, head of property/casualty broking, for its West region. Ross was previously NFP’s California broking leader. With more than three decades in the commercial insurance industry, Ross has partnered with mid-market businesses across Southern …
People Moves: NFP Names Ross Head of Broking, West Region Read More »
A new bill in California would require insurers to offer homeowners insurance to those who meet state home hardening and defensible space requirements. Senate Bill 1076, the Insurance Coverage for Fire-Safe Homes Act, was introduced by Senator Sasha Renee Perez …
California Bill Requires Insurers to Offer, Renew Coverage for ‘Fire-Safe’ Homes Read More »
