Insurance Tips and Guides

Silent Cyber Threats: How ‘Shadow AI’ Could Undermine Digital Health Defenses

Across Canada, doctors and nurses are quietly using public artificial-intelligence (AI) tools like ChatGPT, Claude, Copilot and Gemini to write clinical notes, translate discharge summaries or summarize patient data. But even though these services offer speed and convenience, they also …

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P/C Insurer Rankings Down Overall on Higher Costs, Changing Customer Expectations

Rising costs and changing customer expectations are driving satisfaction in the insurance and mortgage industry, according to an American Customer Satisfaction Index study. Among the four industries studied — health insurance, life insurance, property and casualty insurance (P/C), and mortgage …

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